Toy

II. Shipping Costs

1. Regarding shipping, our store supports Best Express. If you require other courier services, please contact us. We will ship your order within 72 hours after payment of both goods and shipping fees. We will contact you in advance if there are any special circumstances.
2. Regarding logistics, freight charges are generally payable upon delivery, and goods must be picked up at the freight station. Customers can provide their own shipping logistics (please provide the Chenghai freight company's phone number), or we can choose a suitable option for you! (Note: We can only estimate the freight cost for buyers; the actual cost will be based on the amount at the time of pickup. We can control the shipping time, but we cannot guarantee the arrival time at the freight station. Thank you for your understanding!)

III. Receiving Standards

1. When picking up the goods, the buyer should carefully inspect them in front of the logistics company personnel. If the outer box is found to be severely deformed, damaged, the sealing tape is broken or missing, the sealing tape is incomplete, or there are obvious signs of being opened, please open the box and check the contents on the spot. If any discrepancies are found, you must negotiate a settlement with the logistics company on the spot. If the issue cannot be resolved, please do not take the goods away and contact us at the freight station for further negotiation; otherwise, signing for the goods will be considered as acceptance of the goods without objection.
2. We handle shipping and transportation procedures on behalf of our clients. All shipping costs are payable upon delivery. The shipping fee can be used as collateral for any damage upon pickup. Prepayment is generally discouraged.
IV. After-sales service

1. We generally do not accept returns. Products with manufacturing defects can be exchanged through negotiation, but the resulting shipping costs must be borne by the buyer. After receiving the returned product, we will send the replacement with the customer's next order. If you cannot accept this arrangement, the shipping cost will be borne by the customer! You must inform our customer service via Wangwang before sending the product back!
2. Due to the special nature of toys, they cannot be compared with household appliances. Therefore, all toys sold by our company are not covered by the three-guarantee policy. We will not be responsible for any problems arising after use. While we will assist in resolving these issues to the best of our ability, all related costs will be borne by the customer. Special products will be handled according to the relevant agreement reached between our customer service personnel and the customer.
3. The following conditions do not qualify for return or exchange: damaged or incomplete product packaging, missing product accessories or related materials, unauthorized repair or modification, improper use or storage, or products exceeding the after-sales service period.

V. Product Precautions

1. Keep detachable small parts out of reach of children.
2. If there is interference from batteries at the operating site, please choose another location to operate.
3. Do not store near fire, high temperature, or in humid places.
4. When the battery gets wet, wipe it thoroughly to remove the moisture.
5. The power switch must be turned off and the batteries removed after each use.

VI. Disclaimer

1. All our products undergo rigorous quality inspection by our quality inspectors to ensure product quality. However, due to various uncertainties, our factory can only guarantee that 97%-98% of the products will be of good quality upon arrival, while 2%-3% falls within the scope of exemption from liability.
2. All goods shipped by our company are brand new. Before shipment, we ensure that the product packaging is intact and clean, and the outer box is sturdy. However, during transportation, especially to some long-distance cities, individual products may suffer damage (such as minor scratches from impacts, or slight deformation of some color boxes). Transportation is handled by a third-party logistics company, which is beyond our control. We will not be responsible for damage caused by transportation. Transportation time is affected by many factors such as weather, vehicle availability, and traffic conditions, and this is not a reason for return.
3. Our toys are of good quality and inexpensive, offering great value for money. Some buyers may find that the workmanship is a bit rough, there are flaws, the materials are not good, or it is not what they imagined after receiving the goods. However, these are not considered quality issues. Nothing is perfect, so please understand if you are too picky. Please consider carefully before purchasing, and consult us if you have any questions.
4. All dimensions are measured manually; a 1-2cm error is normal. All pictures are uploaded real photos; due to differences in lighting and monitors, there may be slight color variations. Please understand.



Price Explanation
Under normal circumstances:
Strikethrough price: The strikethrough price may be the manufacturer's suggested retail price or the price at which the product was previously displayed for sale, and is not the original price. It is for reference only.
Unmarked price: The unmarked price is the listed selling price of the product on Alibaba China. The final transaction price may vary depending on promotional activities or the use of coupons by the user, and the price on the order settlement page shall prevail.
During the event preheating period:
Strikethrough price: The strikethrough price is the listed selling price of the product during the current pre-sale period, not the original price. The final transaction price may vary depending on the use of coupons, etc., and the price on the order settlement page shall prevail.
Unmarked price: The unmarked price may be the promotional price for an upcoming event and is for reference only. The actual transaction price during the event may vary depending on factors such as the use of coupons, and the final price will be shown on the order settlement page during the event.
*Note: The foregoing explanation is only valid when price comparisons are involved. If the merchant provides a separate explanation for the crossed-out price, the merchant's explanation shall prevail.



 

Generally speaking: The crossed-out price may be the manufacturer's suggested retail price or the price at which the product was previously displayed for sale, and is not the original price. It is for reference only.
Unmarked Price: The unmarked price is the listed price of the product on Alibaba China. The final transaction price may vary depending on promotional activities or the use of coupons, and the price shown on the order settlement page shall prevail. During the pre-sale period: Marked Price: The marked price is the listed price of the product during the current pre-sale period, not the original price. The final transaction price may vary depending on the use of coupons, and the price shown on the order settlement page shall prevail.
Unmarked Price: The unmarked price may be the promotional price for an upcoming event and is for reference only. The actual transaction price during the event may vary depending on factors such as the use of coupons, and the final price will be shown on the order settlement page during the event. *Note: The above explanation is only valid when price comparisons are present. If the merchant provides a separate explanation for the marked price, the merchant's statement shall prevail.

Price Explanation