Face cream, soothing and repairing essence cream, repairs redness, minimizes pores, thickens stratum corneum, moisturizing skincare products.

[Wholesale Instructions] 

 

1. Minimum order of 100 RMB for mixed orders, minimum order of 5 pieces. This means that you can order one item of each style if you spend 100 RMB or more.

 

2. Regarding returns and exchanges: As these are subjective consumer goods, some people will like them, and others won't. Unless it's a quality issue, returns and exchanges are not accepted. Reasons such as personal dislike, significant difference from the picture, poor quality, ring size being too small or too large, not meeting expectations, or not being as good as imagined are not grounds for return or exchange. Buyers are advised to think carefully before purchasing. These reasons will not be accepted for returns. Distributors should accumulate at least 20 items before processing returns and exchanges collectively.

 

3. After-sales service: If the goods received by the buyer have quality problems, please contact our after-sales service in a timely manner and provide photos of the damaged goods to our customer service. Our customer service will give you a satisfactory reply as soon as possible.

 

4. Orders will be shipped within 24-72 hours after payment. We do not accept rush orders. Due to high order volume, if an item is out of stock, a message will be left on the order form or via Taobao chat. We will not contact each customer by phone.

 

5. Upon receiving the goods, please open and inspect them in front of the courier. If you have already signed for the package, it means that the quantity and quality of the goods are fine, and we will not accept returns or exchanges. If the package is damaged or the quantity does not match the packing slip, please contact us as soon as possible in front of the courier and have the courier note this on the return receipt.

 

6. If the goods received by the buyer have quality problems, the buyer may apply for an exchange for goods of equal value or a refund, provided that the goods are unused and the accessories are intact. Please keep the packaging intact when returning or exchanging goods.

 

7. Applications for replacement or return must be submitted within 24 hours of receipt and the item must be returned within 24 hours of the application. Applications submitted after this period will not be accepted.

 

 ● For any questions or changes that may arise during the transaction, please contact our customer service promptly to ensure a smooth transaction. Please do not leave negative feedback arbitrarily.