Wholesale disposable hollow lip brushes, portable lightweight flocked lip brush sticks, lipstick, eyeshadow, concealer brushes, makeup tools

 

Kind tips:

1. What is the minimum order quantity? Do you support mixed orders? Are there any limits on the amount? How is shipping calculated?
All products can be ordered according to the minimum order quantity listed above. There is no minimum order amount, and mixed orders are supported. The weight of each product is listed. The shipping cost will be automatically calculated by the system when you place your order. There may be a slight error. If you have any questions, please contact customer service in time.

2. Are items shipped randomly? Can I choose the style?
Regarding styles and colors, we default to sending mixed styles when packing orders. If you have specific requirements, please leave a note specifying the style or color (there's a section when you place your order where you can write the item number and style, e.g., Y1: Black). We will try our best to pack according to your requests, but mistakes are inevitable, so please be understanding. Please leave a note for large items; small items will be sent randomly. Colors and styles are sent randomly, but you can leave a note, and we will try our best to pack according to your request. If a color or style is unavailable, we will send you a random one. Please understand! There's a section when you place your order where you can leave a note.

 3. Customers who need to check their orders should send their order number or Taobao ID to customer service for assistance.

 4. How long will it take to arrive?

 It generally takes 1-2 days to reach Jiangsu, Zhejiang, Shanghai, and Anhui; about 3 days to reach second-tier cities; about 4 days to reach third-tier cities; and about 5 days to reach remote areas.

 5. When will the goods be shipped?

 Regarding shipping: Courier services collect packages at 4 PM. Orders placed after 4 PM will generally be shipped the next day or the day after, as there are many orders ahead of us and many customers need to add items or change addresses. We will ship after everything is sorted out! We will arrange shipping as soon as possible! Hope you find this helpful!

Regarding returns and exchanges for quality issues

1. If you discover any product quality issues within 15 days of receiving the goods (based on the date of receipt on the waybill), please contact our after-sales customer service immediately. Claims made after this period will not be accepted. Problematic products must be returned in their original packaging (please use your own packaging; do not write or attach anything directly to the original product box). For returns exceeding 5 kg, our company will cover the return shipping costs. For returns exceeding 5-10 kg, please use regular logistics; our company will cover the shipping costs. Otherwise, you will be responsible for the shipping costs.

2. Please communicate with customer service before returning the goods and fill out the after-sales service form so that we can track your return and process it in a timely manner.

3. We will try our best to meet customer specifications regarding product color or style, but we cannot guarantee it. Returns or exchanges will not be accepted due to color or style discrepancies.

4. Regarding goods damaged in transit, considering that it is very troublesome for customers to directly seek compensation from the logistics company, our company will assume full responsibility. However, claims must be made within 3 days of receipt, and a post-sales service form must be completed and registered within 3 days. If no damage is reported within 3 days of receipt, it will be assumed that the goods were received in good condition.

5. For cases where goods not sold by our company are sent to us, we reserve the right not to process any returns or exchanges, and the customer will bear the shipping costs, with the goods being returned directly to the customer.

6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related documents are missing;

B. Unauthorized repair or modification;

C was not used or stored in accordance with normal methods;

Products sold via D-ultrasound with a specified after-sales service period.

7. After-sales service is a fundamental service of our company. We are committed to providing excellent after-sales service. However, good after-sales service also requires customer cooperation. Please carefully read the above instructions before returning or exchanging goods and follow the company's regulations as much as possible to avoid affecting your after-sales service.
Regarding the return and exchange of slow-moving goods

1. Within 15 days of receiving the goods (based on the date of receipt of the waybill), our company will accept returns of any unsold goods. Please contact our after-sales customer service before returning the goods, fill out the after-sales service form, and include the return details in the returned goods so that we can track your return and process it in a timely manner.

2. Returned goods must be in their original packaging (please bring your own packaging and do not write or paste directly on the original product box). Ensure that the packaging is unopened, unused, and does not affect resale (otherwise, they will not be accepted for return or exchange).

3. We will try our best to meet the customer's specifications for product color or style. However, we will not bear the shipping costs if the color or style does not match.

4. Due to the lengthy return and exchange process we provide, we do not accept returns or exchanges for products that have been discontinued by our company.

5. For returns without quality issues, we offer a 20% refund. If the goods we receive are severely damaged, we will provide product photos to the customer, and our after-sales service will negotiate a solution based on the usability of the received product.
Due to differences in shipping costs between Hong Kong, Macau, and Taiwan, customers who need to return or exchange goods should first contact our after-sales customer service for a mutually agreed solution.
About logistics
For shipments outside Zhejiang province, logistics companies typically handle the delivery. Zhejiang logistics networks connect directly to the entire country, reaching most cities at the prefecture level and above. County-level cities may require transshipment.